Tour Enquiry Management System

Posted on: 12 Mar, 2025

TraveloWeb Enquiry Management System builds robust and dynamic system for small, medium and large scale tour operator and travel agents.

The EMS system of TraveloWeb is one centralized system for managing all customer enquiries. Here EMS is stands for Enquiry Management System and as name suggest it will manage all enquiries for you under one perfect system, you don’t have to need now of outlook or any kind of other email system. This EMS will solve your all enquiries related queries and problems.

Business Problem

To get the enquiry from the customer is always a target of once business and to manage the enquiries is another important task after coming of an enquiry. But if you don’t have perfect management system of collecting the enquiry and to manage them then definitely it will become serious matter for your business.

If you are unable to manage all customers at a time and under the one system then you can’t manage to bind relations with them further, and breaking of relations with customer is simply resulting in loss in business.
Productivity and sales in business are totally dependable on relation with customer and how we are managing them through enquiries. Without proper management system your productivity and sales can be decline.
If you are getting the enquiries then it is good but to replying of that enquiries are much to be remaining in business.

Effect on Your Business

Above mentioned problem will affect your business in following way:

You can face the problem of loss in business when you are unable to make proper management between customer and you. Breaking the relations with customer will directly effect on your business.
If you are not replying the enquiries of your customer the how will customer faith on you? And how will customer continue the relations?
Without proper management you can’t get the proper enquiry from the customer and client.

Solution

If there is a problem then there is a solution and you can get the solution in following points:

First of all you have to say good bye to the old and orthodox techniques of getting enquiries from customer. You have to look towards for something new and think out of the box to get more and more enquiries which will be converted into business.
If you have multiple customers then you have to manage all under the one system. So that you can easily aware that you are getting and replying the enquiries in a well manner and your each and every customer is happy and satisfy from you.
You should know about the system yourself. Don’t have to look towards your management team each time when you are managing the enquiries. Everything should be in your hand and under ease manner.
During managing of enquiries have to focus towards productivity and sales only.

Features of Product

After reading the above points of solutions you are starting to get that what this EMS is about and how it will be helpful in your business but without knowing the feature of any product it is always difficult to take decision whether grab this product or not. So, here are the features of this TraveloWeb EMS:

You can access this EMS from anywhere whether you are in your office or in your car or on airport. Easy to manage and access.
Centralize support system of this EMS allows superior, team members and customers to track sales leads and send messages to each other.
If you have one website then this EMS system will for you and if you have 100 websites then also this system will for you. It collects enquiries from all sources and assign to your staff.
Suitable for both inbound and outbound travel business.
Easy to operate and understand, a basic understanding will make you able to operate this EMS. Everything will be in your front during managing of data.
Fully dynamic and database driven web solution built in PHP/MYSQL framework and easy to customize with open source technology.
Fetch emails from your all inbox whether it’s one or 100. It brings email under one support system.
Detailed report will be provided to you about all enquiries, all sales commission and this EMS will work absolutely fine on your any kind of hardware device either you are on your Desktop, Laptop, Tab or on your Smartphone. Responsive and mobile ready templates are there.
Easy to manage on Windows OS and on Mac.
Customer reviews feature is also there to get feedback from customer about your services.
You can provide rights to your staff according to the need and positions.

Opportunity

When you have good EMS system then you can manage your business in more successful way. Proper incoming of enquiries and you are replying that enquiries in much better way will make strong bond between you and your customer and you will get much more business from them and get high rise in your sales and productivity. You can manage your staff rights and can manage this EMS, so you always remain satisfy that all are going under your control.

Conclusion

Managing of enquiries via email from one or more than one sites of yours is an easy task now and from this EMS you remain bonded with all your sites and customer under one management system and there will be no chances of mistake and missing of enquiries’ reply.

Send us your enquiry by Email at marketing@traveloweb.com OR WhatsApp Us